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Mortgage broker podcasts / For brokers and the industry

Know Your Compliance (KYC)

Greg Dent

AML / FINTRAC compliance show for Canadian real-estate and mortgage professionals, including episodes on brokerage compliance, eCARs and audits.

Status: active · Really Trusted

Episodes

  1. 34 min

    Human Trafficking in Canada: Why Missing Boys Need More Public Attention | 022

    This episode of the Know Your Compliance Podcast focuses on a less-discussed form of human trafficking in Canada: the exploitation of boys, often through labor trafficking, criminal coercion, and organized networks. Greg Dent is joined by Shana McCalla of Find Ontario’s Missing Boys, who shares how her advocacy began, what patterns she has uncovered, and why public awareness and cross-jurisdictional action matter. https://survey.findontariomissingboys.ca We discuss how missing boys cases can be tied to trap houses, grooming, debt bondage, and broader public safety risks. The conversation also

  2. 39 min

    Mortgage Rules Are Changing: FINTRAC, MSA, and What Comes Next | 021

    On this episode of the KYC Podcast, Greg sits down with Justin Noda, With over 20 years in the mortgage industry, Justin has served as a broker, franchise owner, underwriter, and Managing Director. He's helped develop and implement national compliance frameworks at 3 large scale brokerages, is currently the Chief Compliance & Operations Officer for the A Better Way Mortgage Group and is the host of the Broker Armour podcast. Broker Armour Podcast Link: https://podcast.joinabw.ca/episode/ep-59 The discussion then delves into the adaptation of the mortgage sector to FINTRAC regulations, the

  3. 18 min

    What Bill C-12 Means For You | 020

    Most businesses underestimate just how much regulatory changes can reshape their compliance game—and Bill C-12 is a prime example. When its provisions start rolling out, your operations could be thrust into a new era of scrutiny, penalties, and mandatory reforms. Are you prepared to navigate this complex landscape before the next examination hits?In this episode, Greg Dent of Really Trusted offers a clear-eyed analysis of Bill C-12’s most impactful components. You'll discover how increased fines—potentially soaring from hundreds of thousands to millions—could affect your business’s bottom line

  4. 43 min

    What Bill C-2 Means for Compliance in Canada | 019

    Greg and Daniel unpack Bill C-2, the Strong Borders Act, and its sweeping implications for Canadian businesses. What sounds like dense legislative change actually touches everyday operations—like accepting cash or registering with FINTRAC. Together they break down the real-world impact of proposed updates to Canada’s anti-money laundering framework. From universal enrollment to mandatory compliance agreements, Greg and Daniel highlight what’s likely to become law, what’s bound to cause controversy, and why this legislation might permanently change how businesses handle risk, privacy, and opera

  5. 48 min

    Rethinking Privacy in the Age of Digital Identity with Joni Brennan | 018

    What if digital identity wasn’t just about security, but about economic prosperity? Greg Dent sits down with Joni Brennan, President of the Digital Identity and Authentication Council of Canada (DIACC), to unpack what digital trust really means—and why it matters more than ever. They explore how tools meant to protect us are often misunderstood, and how thoughtful design—like that behind the BC Services Card—can change everything. This episode sheds light on why digital identity isn't about government overreach, but about creating secure, people-centered systems. From the risks of emailing ID

  6. 45 min

    Systemized Success: Making FINTRAC Compliance Part of Your Brokerage DNA with Paul Therien | 017

    Mortgage fraud isn’t just a risk—it’s a ripple effect that touches every part of the system, from brokers to banks to everyday Canadians. Greg welcomes Paul Therien of Haystax Mortgages for a grounded conversation on how systemized compliance helps brokers avoid costly mistakes, protect consumers, and reduce regulatory pressure. Together, they break down the real cost of fraud, why predictable processes matter, and how compliance—done right—can be a key driver of business success. Highlights: Learn why compliance isn't just regulation—it's the foundation of smart, efficient operations. Underst

  7. 11 min

    The Danger From Within: Protecting Your Business From Internal AML Risks | 016

    Sometimes the biggest AML risk isn’t external—it’s the person already inside your brokerage. Greg breaks down the uncomfortable but critical reality that some individuals may enter the real estate or mortgage industry with the sole purpose of laundering money. He shares practical ways compliance officers and business owners can protect their organizations through smarter recruiting, effective transaction monitoring, and internal training that keeps every part of your business alert to red flags, even when they’re subtle. Highlights: Discover how patterns—not individual deals—can reveal suspici

  8. 33 min

    Why Effectiveness Reviews Matter: Preparing for a FINTRAC Audit with Rodney MacInnes | 015

    Most compliance officers see effectiveness reviews as a regulatory checkbox, but they can make or break a FINTRAC exam. Greg sits down with Rodney MacInnes from Outlier Compliance Group to break down the critical role of these reviews, how they reveal compliance gaps, and why expertise matters when conducting them. They discuss who should perform these reviews, why the cheapest option isn't always best, and how a proper review can help businesses avoid costly mistakes before FINTRAC gets involved. Highlights: Learn why effectiveness reviews are more than just a regulatory requirement. Discover

  9. 37 min

    The Biggest Compliance Challenges for Mortgage Brokers with Mary Gronkowski

    Compliance in the mortgage sector is evolving fast, and unexpected challenges are keeping brokers and compliance officers on their toes. Greg sits down with Mary Gronkowski, National Director of Compliance at DLC Mortgages, to discuss the sector’s first few months under FINTRAC regulations. They break down onboarding challenges, red flags in ID verification, the complexity of beneficial ownership, and recent regulatory shifts—plus, the critical importance of staying updated to avoid compliance pitfalls. Highlights: Learn how mortgage brokerages are navigating FINTRAC registration and early com

  10. 37 min

    Preparing for the New Year: A Look Back at 2024’s AML Compliance Changes

    The landscape of AML compliance in Canadian real estate took significant turns in 2024, challenging the industry to adapt rapidly to regulatory updates. From FINTRAC’s revamped risk assessments to new obligations for mortgage brokers and heightened scrutiny on sanctions evasion, the year underscored the growing complexity of compliance. As the sector grapples with operational and training challenges, Greg and Daniel outline key developments and offer actionable insights to prepare for 2025—a year certain to bring further changes and demands on compliance officers and real estate professionals

  11. 44 min

    Pig Butchering Scams: The Hidden Threat of Online Investment Fraud

    Chris Thompson, Senior Investigator with the BC Securities Commission, to unpack the growing problem of "pig butchering" scams. Chris explains how fraudsters build trust over time, manipulating victims into draining their savings through elaborate schemes—many involving crypto transfers, fake platforms, and recovery scams. With stories of unsuspecting victims and shocking insights into how organized these global fraud networks are, this conversation is an essential wake-up call for anyone involved in financial transactions or working with vulnerable clients. Chris emphasizes the importance of

  12. 33 min

    Human Trafficking in Canada: A Compliance Perspective (Part 2)

    Human trafficking happens in plain sight and is often sustained by organized networks operating within seemingly legitimate businesses. In this episode, Jinisha Bhatt, an anti-financial crime consultant and investigator, sheds light on the chilling realities of human trafficking in Canada. She outlines how criminal networks exploit systemic vulnerabilities to traffic individuals, launder funds, and evade detection, focusing on illicit massage businesses as a case study. Bhatt emphasizes the responsibility of professionals in real estate, finance, and property management to recognize red flags

  13. 33 min

    Human Trafficking in Canada: A Compliance Perspective (Part 1)

    Human trafficking is an urgent issue, today we begin to understand its impact in Canada, Guest Jinisha Bhatt brings valuable insights from her work in this field. The discussion, led by the CEO of an anti-money laundering company, unpacks the critical role financial professionals and companies play in identifying and combating human trafficking. The CEO shares their own journey in learning about this complex area, highlighting both personal and professional pressures to address human trafficking in a meaningful way. Jinisha's expertise guides the conversation toward practical strategies for id

  14. 33 min

    Navigating FINTRAC Compliance in the Mortgage Sector

    As the mortgage sector navigates new FINTRAC regulatory requirements, dive into unique insights from the ReallyTrusted team, with insights from Catagay Sen and Taylor Cameron. With the recent expansion of FINTRAC oversight to mortgage brokers, both professionals share critical observations on challenges faced by designated individuals and principal brokers in implementing compliance measures. Taylor’s experience speaking to new and potential clients’ sheds light on common misconceptions, while Catagay offers a deep dive into the evolving, policy-specific concerns mortgage brokerages encounter.

  15. 36 min

    Unexplained Wealth Orders with Chris Thompson

    In this episode, host Greg Dent sits down with Chris Thompson, a former lawyer who now works in the provincial government's financial crimes capacity. They dive into the topic of Unexplained Wealth Orders (UWOs), a powerful tool in the fight against financial crime that has recently been introduced in Canada, starting with British Columbia. Chris provides a comprehensive overview of UWOs, explaining that they are court orders that compel individuals to explain the source of funds for their assets, even without a criminal conviction. He highlights how UWOs are an important tool for law enforcem

  16. 24 min

    Navigating eCARs: A Compliance Opportunity

    In this episode of The KYC Podcast, host Greg Dent is joined by Zahra and Catagay from the ReallyTrusted team to discuss the intricacies of the Electronic Compliance Assessment Report (eCAR) - a crucial tool used by FinTRAC to assess compliance with anti-money laundering and counter-terrorist financing regulations. The conversation delves into the purpose and structure of the eCAR, the types of questions it encompasses, and the potential challenges reporting entities may face when completing this assessment. Importantly, the hosts highlight the opportunity the eCAR presents for proactive compl

  17. 29 min

    The Importance of Suspicious Transaction Reporting in Criminal Investigations PART 2

    Part 2 of "The Importance of Suspicious Transaction Reporting in Criminal Investigations": retired RCMP officer Stephen Scott shares a detailed case study that demonstrates how a single suspicious transaction report (STR) filed by a financial institution was crucial in unraveling a complex money laundering and organized crime investigation. The discussion highlights the importance of frontline reporting, the challenges in connecting the dots, and the significant impact that STRs can have in taking down criminal enterprises and seizing their illicit assets. Key Takeaways: A high-level criminal

  18. 21 min

    The Importance of Suspicious Transaction Reporting in Criminal Investigations

    In this episode, Greg is joined by Stephan Scott, a retired RCMP officer with 31 years of experience in organized crime and money laundering investigations. Stephan provides a powerful perspective on the importance of suspicious transaction reporting, explaining how the information gathered by reporting entities like real estate professionals can be crucial in supporting criminal investigations. He shares gripping stories from his career to illustrate how money laundering is deeply connected to serious predicate crimes like drug trafficking and human trafficking. While individual suspicious tr

  19. 25 min

    Navigating the Compliance Maze: Real Estate's FINTRAC Challenges

    In this episode, Greg delves into the real estate industry's ongoing struggles with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) compliance. Drawing from his extensive experience training thousands of real estate agents, Greg unpacks the unique challenges the sector faces in adhering to anti-money laundering and counter-terrorist financing regulations. He explores the industry's structural issues, misaligned incentives, regulatory pressures, and the need for a shift in the "tone from the top" to drive meaningful compliance. Key Takeaways: The real estate industry's fr

  20. 28 min

    The Importance of Adverse Media in an AML Program: Protecting Your Business from Hidden Dangers

    Greg sits down with Zahra Sunderani, a seasoned expert in the Anti-Money Laundering (AML) sector, to discuss the critical role of adverse media in safeguarding businesses, especially in the real estate industry. They delve into the concept of adverse media, its importance, and practical approaches to implementing effective checks. Zahra shares compelling examples of how adverse media has uncovered significant criminal activities and discusses the broader implications for businesses. Key Takeaways: What adverse media is and why it is crucial for businesses, especially in real estate, to monitor

  21. 31 min

    Compliance Ninjas: Uncovering Hidden Risks in Real Estate

    Greg is joined by Rodney MacInnes, a compliance expert with over 17 years of experience in the money services and real estate industries, as they discuss the challenges of risk management and anti-money laundering (AML) compliance in the real estate sector. Rodney shares a compelling story about identifying potential mortgage fraud through discrepancies in bank statements, and provides insights into building effective AML policies and procedures. Key Takeaways: The real estate industry struggles with risk management due to a lack of guidance and information from regulators like FINTRAC. Operat

  22. 25 min

    Navigating FINTRAC Compliance: Exploring the Mission of ReallyTrusted

    In this premiere episode, host Greg Dent and special guest, Daniel Dent, introduce us to their company, ReallyTrusted, a Canadian technology provider with a mission to provide technologically under-served real estate professionals custom solutions that allow them to be more productive. Listen in as they detail its history, vision, and commitment to compliance in the real estate industry. The conversation highlights the importance of FINTRAC compliance, emphasizing the need for education and understanding among realtors. They also address the challenges faced by compliance officers and the nece

  23. 3 min

    How Well Do You "Know Your Compliance"?

    Join Greg Dent on the Know Your Compliance podcast as he explores the complex world of anti-money laundering (AML) and counter-terrorist financing (CTF). This trailer episode introduces the journey that led to the creation of the podcast, offering deep insights into compliance, legislation, and the roles of compliance officers in Canadian real estate brokerages. Perfect for AML consultants, compliance officers, or anyone curious about white-collar crime prevention.